1. Copy Booked Sales Order (Or Return) You can copy an order at any stage in the order flow including,But not limited to, Entered, booked, shipped, closed, and cancelled. ·
The copied orders or order lines start at the beginning of their assignedWorkflow.
· Order lines cannot be added to closed orders.
Note: You can determine whether to include/exclude fully cancelled lines when using the copy feature. o If fully cancelled lines are included, the lines are copied over with the original ordered quantity.
2. How does the Copy Order function handle split lines?
· You have an order with split lines.
· You copy the order.
· You notice the split lines from the original order have become new lines on the new order.
Example: Original order has the lines:
o 1.1 book 5
o 1.2 book 5
Copied order has the lines:
o 1.1 book 5
o 2.1 book 5
The copy process treats split lines as new lines; this is functionality. If you would like for split lines to be split lines in the copied order, an enhancement request would have to be made. How to copy orders with holds on the header and lines to a new order & handling request/promise date
1. How does Oracle Order Management copy orders with holds on the header and lines to a new order? Functionality within Order Management states that:
The copy function will only copy holds that exist on the header. It will not copy holds for the lines.
This is functionality per design.
2. Can the Copy Lines tab checkbox defaults be changed? Per standard functionality there is no way to change the Copy Lines tabCheckbox defaults.
3. How are promised date and request date handled when copying an order?
o Promise Date is always cleared by COPY and will be re-defaulted based on the defaulting rule setup.
o Request Date will be cleared by COPY only if it is in PAST. If it is a future date then it will be retained on the copied order/line.
6. When an order is copied using the Actions/Copy function, the order isCopied and the new order is updated with the correct PO number. However,when looking at the commercial invoice and packing slip, the PO numberis referencing the PO number from the original/copied order. Shouldn`tthe PO number be pulled from the new order number? If you are copying the order and changing the PO number in the order headerfield, but keeping existing lines, those existing lines are going to retainthe old po number from the copied order. When you change the PO number inthe header, the new po number will not cascade to any existing lines, itwill only be there for any new lines added to the order. Therefore, as your order progresses through pick release and ship confirm,the packing slip and commercial invoice are picking up the po number fromthe delivery lines and that is why it is reflecting the old PO number.This is intended functionality.
